Shipping policy

Shipping Policy

At Patchhub, we strive to ensure that every order reaches its destination as quickly and safely as possible. We ship our patches from Ukraine to customers worldwide, with certain regional restrictions.

Order Processing

  • Orders are typically processed and prepared for shipment within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation with tracking information.

Estimated Delivery Times

All orders are shipped from Ukraine.

Estimated delivery times:

  • Europe: 7–21 days.

  • United States & Canada: 10–21 days.

  • Rest of the World: 14–30 days.

Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, customs clearance, and other circumstances beyond our control.

Worldwide Shipping & Restrictions

We offer international shipping to most countries worldwide.

We do not ship to Russia, Belarus, or other countries and territories restricted by our shipping policies, applicable sanctions, international regulations, or carrier limitations.

We reserve the right to cancel and fully refund any order if shipping to the selected destination is unavailable or prohibited.

Shipping Costs

Shipping costs vary depending on the destination, selected shipping method, and order details.

The final shipping cost will be calculated and displayed at checkout before payment.

Customs Duties & Taxes

International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price and are the responsibility of the recipient.

Order Tracking

Once your order has been dispatched, you will receive a tracking number to monitor your shipment's progress.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to customs procedures, logistical disruptions, weather conditions, or other unforeseen circumstances.

If you have any questions regarding your shipment or order status, please contact us using the contact information provided on our website.